Schedule A — Prices

Reference summary. The platform's versioned launch catalog is authoritative; every Mission records the catalog version it was priced under, and a later price change never alters a paid Mission.

Prices

• Building / Sign Survey. Customer price: $199. Notes: 12 edited stills; no video.
• Property Management Exterior. Customer price: $199, plus $79 per additional building (up to 25). Notes: 12 stills plus 6 per additional building.
• Listing Aerials. Customer price: $199. Notes: 10 stills and one silent 20–30 second video, blurred; ordered by brokers, agents or property managers only.
• Roof / Exterior Documentation. Customer price: $249. Notes: Observational documentation only; not an inspection or certification.
• Construction Progress, single visit. Customer price: $249. Notes: 12 stills and one silent 20–30 second video.
• Construction Progress 4-Pack. Customer price: $899. Notes: Paid up front; $224.75 allocated to each visit for cancellation.
• CRE Site Package. Customer price: $349. Notes: For more than one principal building, a site of about one acre or more, or expanded access, context or video scope; the number of principal buildings (1–12) sets deliverables, not price.

There is no customer travel surcharge. There are no expedite or recapture fees.

Cancellation charges

The scheduled window starts at 8:00 a.m. for "anytime" and "morning" requests and at 12:00 p.m. for "afternoon" requests, U.S. Central Time.

• Cancelled more than 24 hours before the window, or no date set. Kept from the customer's payment: $0 (full refund).
• Cancelled within 24 hours, before the pilot started travel. Kept from the customer's payment: $25.
• Cancelled after the pilot started travel or arrived. Kept from the customer's payment: $75.
• Consent missing twice, declined or withdrawn before dispatch; principal building without consent; restricted location declined. Kept from the customer's payment: $0 (full refund).
• Consent objection or review stops the Mission after the pilot started travel. Kept from the customer's payment: $75.
• Weather, TFR, airspace or safety no-go. Kept from the customer's payment: $0 (rescheduled; payment stays as credit).
• Customer-caused access failure, completion standard met. Kept from the customer's payment: Normal price.
• Customer-caused access failure, standard not met. Kept from the customer's payment: $75.
• Send a Drone cannot perform. Kept from the customer's payment: $0 (full refund).
• Failed recapture, partial refund. Kept from the customer's payment: Price × share of required items not delivered, minimum 25% of price, refunded.

Timing

• Customer delivery estimate: typically within 2 business days after a completed flight; an estimate, not a guarantee.
• Business day: Monday to Friday, excluding U.S. federal holidays, U.S. Central Time.